markasPrivacy Policy

This page describes what we collect when you use markas and how we keep that data protected. We at markas collect personal information only to operate our platform, process payments, verify accounts, and comply with applicable law.

Our privacy practices apply to all markas account holders across supported jurisdictions. We store your data securely and do not share it with third parties except as required for payment processing, legal compliance, or platform operations. This policy outlines your rights and our obligations.

If you have questions about how we handle your data, contact our support team via email. We respond to data requests and privacy inquiries within standard timeframes.

What Data We Collect on markas

We at markas collect information in several categories. Account registration requires your email address, password, and basic profile details. KYC verification requires a government-issued ID (KTP for Indonesian residents) and proof of address. We store these documents securely and use them only for account verification and regulatory compliance.

Payment information is collected when you deposit or withdraw. We record your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amounts, and timestamps. We do not store full payment card details—payment processors handle that data separately.

Gaming activity is logged automatically. We record your bets, game outcomes, account balance changes, and session timestamps. This data helps us detect fraud, resolve disputes, and comply with gaming regulations. We also collect your IP address and device information for security purposes.

1

Account dataRegistration

Email, password, name, date of birth, address, phone number.
2

Verification documentsKYC

Government ID, proof of address, stored securely for compliance.
3

Payment recordsTransactions

Deposit and withdrawal history, payment method, amounts, dates.
4

Gaming activityLogs

Bets placed, game outcomes, balance changes, session times, IP address.

How We Use Your Data on markas

We at markas use your data for core platform operations. Account verification ensures compliance with gaming regulations and prevents fraud. Payment processing requires your transaction details to settle deposits and withdrawals. Gaming logs help us detect suspicious activity and resolve player disputes.

We may use your email to send account notifications, withdrawal confirmations, and security alerts. We do not send marketing emails unless you opt in. Your data is also used to generate anonymized reports on platform usage and game performance—these reports do not identify individual players.

Data Retention: We retain account data for as long as your account is active. After account closure, we keep records for a retention period required by law, then delete or anonymize them.

Third-Party Processors and Data Sharing

We at markas work with third-party service providers to operate our platform. Payment processors handle your deposit and withdrawal transactions. These processors are bound by confidentiality agreements and use your data only for payment settlement. We do not share your full payment details with these processors—they receive only what is necessary to process your transaction.

Our servers may be located outside your jurisdiction. Data transfers comply with applicable data protection laws. We use encryption and secure protocols to protect data in transit. We do not sell your personal data to advertisers or other third parties. We share data with authorities only when required by law or court order.

Payment Processors: Handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers; bound by confidentiality.
Hosting Providers: Store our servers and databases; subject to data protection agreements.
Legal Authorities: We share data only when required by law, court order, or regulatory request.

Your Rights and Our markas Commitments

We at markas respect your privacy rights. You can request access to your personal data at any time. You can ask us to correct inaccurate information or delete your account. We respond to data access requests within standard timeframes. To exercise these rights, contact our support team via email.

We keep your data encrypted and protected by standard security practices. We use SSL certificates for all data transmission. Account access is protected by password and optional two-factor authentication. We do not store sensitive payment information on our servers—payment processors handle that separately.

Cookies and Tracking on markas

We at markas use cookies to maintain your session and remember your preferences. Session cookies expire when you log out. Preference cookies help us remember your language and display settings. We do not use cookies for tracking or advertising purposes.

You can disable cookies in your browser settings, but this may affect markas functionality. We do not use third-party tracking pixels or analytics that identify you personally. Our analytics track only aggregate usage patterns—not individual player behavior.

Jurisdiction and Policy Changes

Our privacy practices comply with applicable data protection laws in supported jurisdictions. We at markas operate only where local law permits. If you access markas from a jurisdiction where we do not operate, your access may be restricted.

We may update this privacy policy to reflect changes in our practices or applicable law. We notify account holders of material changes via email. Your continued use of markas after policy changes constitutes acceptance of the updated terms.

Contact markas

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We respond to privacy inquiries within standard timeframes. You can reach us via email through your markas account dashboard.

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